Mirax Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use the Mirax Casino website and its gambling services. Please read them carefully before creating an account, depositing funds or playing. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Mirax Casino in relation to your use of the website, account facilities and gambling services. They apply to visitors, registered players and anyone who accesses content or services through the website. If you do not agree with any part of these terms, you must stop using the website and should not create or continue to use an account.

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You are responsible for reading the current version of these terms before using the services. Other rules may apply to specific games, tournaments, promotions, payment methods or account features. Those rules will be shown where relevant and form part of these terms. If a specific rule conflicts with these terms, the specific rule will generally apply to the relevant service or activity.

Mirax Casino may update, replace or amend these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or operating practices. The latest version will be made available on the website. Your continued use of the services after an update is published may be treated as acceptance of the revised terms. If you do not accept a change, you must stop using the relevant services.

The website is intended for people who are legally permitted to access online gambling services in their location. You must check the laws that apply to you before using Mirax Casino. Accessing the website does not mean that gambling is lawful in every country, state or territory. Mirax Casino may restrict access where required by law, regulation, technology or its operating policies.

2. Eligibility and your player account

You must be at least 18 years old and meet all other legal requirements that apply in your location to open or use an account. You must not use the services if you are below the legal gambling age, are prohibited from gambling, or are subject to a self-exclusion or other restriction that prevents access.

When registering, you must provide information that is accurate, current and complete. This may include your name, date of birth, residential details, payment information and other information reasonably required for account administration, identity checks, safer gambling checks or legal compliance. You must update your information if it changes.

Only one personal account is permitted unless Mirax Casino expressly allows otherwise. Your account is for your own use and must not be shared, sold, transferred or operated by another person. You are responsible for keeping your username, password and other security details confidential. You should notify Mirax Casino through the support channels made available on the website if you believe that your account has been accessed without permission.

Mirax Casino may ask you to complete verification before allowing deposits, withdrawals, continued play or access to particular features. Verification may involve documents or information needed to confirm identity, age, address, ownership of a payment method, source of funds or compliance with applicable requirements. If requested information is not provided, or cannot be verified, access to some or all services may be delayed, restricted or suspended.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the circumstances show that you were not responsible. You must not use another person’s payment method or account without proper authority. Creating duplicate accounts, supplying false information or attempting to avoid account controls may lead to account restrictions and review of related transactions.

3. Deposits, withdrawals and game play

You may only deposit funds using payment methods available through the website and held in your name or used with the proper authorisation of the account holder. Payment providers may apply their own terms, fees, processing rules or verification requirements. Mirax Casino is not responsible for delays or refusals caused by a bank, card issuer, wallet provider or other third party.

You must not deposit funds for unlawful purposes, on behalf of another person or with money obtained through unlawful activity. Deposits should be made only for the purpose of using the available services. Mirax Casino may review transactions and may delay, reject or return a payment where this is necessary for security, verification, fraud prevention or legal compliance.

Withdrawal requests are subject to account verification, payment method checks, applicable rules and any conditions shown at the time of the request. A withdrawal may be returned to an eligible payment method or handled through another available method. Processing times can vary because of internal checks and third-party payment providers. You should ensure that your account information is accurate before requesting a withdrawal.

Games are played using the rules and instructions displayed on the website. Results produced by the relevant game system are treated as final, subject to investigation of a technical fault, malfunction, fraud or other material error. If a game is interrupted, Mirax Casino may take reasonable steps to restore the correct account balance or otherwise resolve the issue in accordance with the applicable game rules.

You are responsible for checking your balance, transactions and game activity. If you notice an error, unexpected result or transaction that you do not recognise, you should stop using the affected service and report the issue through the support channels available on the website. Account credits made in error do not create a right to keep or use those funds.

4. Fair use, responsible gambling and prohibited conduct

Mirax Casino expects players to use the website fairly, lawfully and responsibly. You must not interfere with the operation or security of the website, attempt to manipulate game outcomes, exploit an error, use automated software or employ any method intended to obtain an unfair advantage. You must also not use the services for money laundering, fraud, collusion or any other unlawful activity.

Use bots, scripts, scraping tools or automated systems to access or interact with the website.
Attempt to bypass technical controls, identity checks, location controls, self-exclusion measures or account limits.
Open or operate accounts for another person, or allow another person to use your account.
Use stolen, compromised or unauthorised payment details.
Submit false, misleading or incomplete information during registration or verification.
Take part in collusion, chip dumping, bonus abuse or any other activity designed to distort normal play.
Copy, modify, distribute or commercially exploit website content without permission.
Upload harmful code or take action that could disrupt the website, its systems or other players.

Gambling involves financial risk and should be treated as entertainment, not as a way to make money or resolve financial difficulties. Set a budget before you play, avoid chasing losses and take breaks. Do not gamble with money needed for living expenses, debts or other important commitments. If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent support.

Safer gambling tools and account controls may be available through the website. These can include deposit limits, activity reminders, time-out options, self-exclusion and account closure. Any limits or exclusions should be used carefully. A request may require reasonable processing time, and you must not attempt to create another account to avoid a restriction.

Where there are reasonable concerns about a breach of these terms, suspicious activity, unauthorised use, payment issues or responsible gambling risks, Mirax Casino may suspend or close an account, restrict deposits or play, cancel affected transactions, or withhold access while a review is completed. Any action will be taken in accordance with applicable requirements and the circumstances of the case.

5. Privacy, intellectual property and legal matters

Personal information is handled in accordance with the Mirax Casino Privacy Policy. Information may be collected and used to provide services, administer accounts, process payments, verify identity, prevent fraud, improve the website, communicate with players and meet legal or regulatory obligations. You should read the Privacy Policy to understand how information is managed and what choices may be available to you.

All website content, including text, graphics, logos, software, design, game materials and other features, is owned by or licensed to Mirax Casino or its relevant suppliers. You receive a limited, personal and non-transferable permission to use the website for lawful personal purposes. This permission ends if your account is closed or if you breach these terms. No ownership rights are transferred to you.

The website may contain links to services operated by third parties. Those services are controlled by their own providers and may have separate terms and privacy practices. Mirax Casino does not necessarily endorse or control third-party content and is not responsible for matters arising from your use of an external service. You should review the relevant third-party terms before proceeding.

The services are provided subject to availability. Mirax Casino will take reasonable steps to maintain the website, but access may be interrupted by maintenance, technical problems, communication failures, security events or circumstances outside reasonable control. To the extent permitted by law, Mirax Casino does not guarantee that the website will always be uninterrupted, error-free or suitable for every purpose.

Nothing in these terms is intended to exclude, restrict or modify a right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable legislation. Subject to those mandatory rights, Mirax Casino is not responsible for loss caused by your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from a failure to protect your account, third-party payment services or events outside reasonable control.

If your account is closed, you must stop using the services. Provisions concerning unpaid obligations, transaction reviews, privacy, intellectual property, liability and dispute handling may continue to apply after closure. Questions or concerns about these terms should be raised through the support or help channels made available on the website. These terms are governed by the laws that apply to the relevant service and player, subject to any mandatory rights or protections that apply to Australian consumers.