Welcome Package Up to $8,000
+ 150 Free Spins

Across your first four deposits

Contact Mirax Casino

If you need help with your Mirax Casino account or have a question about our services, email support@miraxcasino.wtf. Our support team can review your enquiry and provide general guidance on the next steps.

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How to get in touch

To contact the support team by email, send your enquiry to support@miraxcasino.wtf. Please use the email address linked to your account where possible, as this can help the team identify your account and handle your request more efficiently. Support enquiries are usually answered within 24 hours, although response times can vary depending on the nature and volume of requests.

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What support can help with

  • Account access, profile questions and verification requirements
  • Deposit and withdrawal questions
  • Bonus terms, eligibility and general promotion queries
  • Technical problems, loading issues or other website difficulties
  • Responsible gambling requests, including requests for help managing your play

Information to include in your email

For a faster and more useful response, include your account email or username, a short description of the issue, and any relevant dates or transaction references. If the problem is technical or relates to something displayed on the website, attach screenshots where relevant. Do not include your password or other sensitive security information in an email. If your request concerns responsible gambling, state clearly what assistance you are seeking so the team can direct your enquiry appropriately.