Betting Rules

You must be legally permitted to use online betting or gaming services in the place where you are located. Availability may depend on your location, age, account status, product restrictions and applicable Australian or local laws. You are responsible for checking that online gambling is lawful for you before registering or placing a bet. Mirax Casino may restrict or refuse access where a product is not available, where verification is incomplete or where use would conflict with an applicable legal or regulatory requirement.

You must provide accurate, current and complete information when creating and maintaining your account. An account is intended for the individual registered to it and must not be shared, sold, transferred or used by another person. You must keep login details secure and tell Mirax Casino promptly if you believe your account has been accessed without permission. You remain responsible for activity carried out through your account unless applicable law requires otherwise.

• You must meet the applicable minimum age requirement before using the service.
• You may be asked to complete identity, age, location or payment verification before placing bets, withdrawing funds or continuing to use your account.
• Only permitted payment methods may be used, and the payment method should generally belong to the account holder.
• You must not use the service for fraud, money laundering, unlawful activity, collusion, cheating or any attempt to manipulate an outcome.
• You must not use technical tools, automated systems, software or other methods that interfere with the operation or security of the website.
• You should review the bet slip carefully before confirming a wager, including the selection, market, stake, odds and any applicable conditions.

Mirax Casino may conduct checks and may suspend, limit or close an account where there is a reasonable concern about identity, age, account security, unlawful conduct, suspicious activity, misuse of a promotion or a breach of the applicable terms. Any action will be handled in accordance with the governing terms and applicable law.

Sports and event markets are settled using the official result or other result source identified in the relevant market rules. The market rules should be checked before placing a bet because settlement may depend on the event format, scheduled duration, competition rules, official statistics, abandonment provisions or other conditions. Different markets can have different requirements even when they relate to the same event.

Where a market refers to a result at the end of regulation time, only the stated period will normally count. Where a market includes extra time, a deciding phase, a particular set or a specified number of periods, settlement will follow the wording displayed for that market. If the market wording is unclear, the applicable product rules and general terms will determine how it is treated.

• If an event is postponed, abandoned, interrupted or rescheduled, the market may remain open, be suspended, be carried forward or be declared void, depending on the market rules.
• If a participant, team or competitor is withdrawn or replaced, settlement will depend on the stated rules for that sport or event.
• A market may be settled using an official correction made after the initial result where the applicable rules allow that correction to be taken into account.
• If a competition or event is completed in a way that does not meet the conditions of the market, affected bets may be void or settled according to the specific market terms.
• Live betting may be suspended or delayed while an event is in progress, and displayed information may not represent the current position in real time.
• Where a dead heat, tie, draw or shared placing occurs, the relevant market rule will explain how returns are calculated.

Accumulators, multiples and combination bets are affected by the status of each selection. If one or more selections are void, the remaining selections may be settled under the applicable combination rules. A bet that includes a cancelled or void selection will not necessarily be treated in the same way as a single bet, so you should read the terms for the specific market or bet type.

Mirax Casino may suspend a market while information is checked or where there is a material change to the event. The suspension of a market does not, by itself, confirm that a bet will be accepted, cancelled or won. Settlement will be made after the relevant result and conditions have been verified.

Bets are settled after the relevant result has been verified and the applicable conditions have been applied. Account records, bet history and transaction information should be treated as the primary record of accepted wagers and settlements. If you believe a bet has been settled incorrectly, review the market rules first and raise the issue through the available account or support process as soon as reasonably possible. Include the date, product, market and transaction reference where available, but do not send unnecessary sensitive information.

If a bet, result, price, return or account balance is affected by an obvious error, technical problem, system fault or incorrect information, Mirax Casino may take reasonable steps to correct the error. This may include voiding an affected bet, recalculating a return or correcting an account balance, subject to the applicable terms and law. You must not spend or withdraw funds that you know, or reasonably suspect, have been credited in error.

Gambling involves financial risk and should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and use only money you can afford to lose. Do not gamble when affected by alcohol, drugs, stress or strong emotions. Never chase losses by increasing stakes or continuing to play for longer than planned.

• Set personal spending and time limits where these tools are available.
• Take regular breaks and keep gambling separate from essential household spending.
• Consider a temporary break or self-exclusion if gambling is becoming difficult to control.
• Ask for support from a qualified gambling support service, health professional or trusted person if you are concerned about your gambling.
• If you believe another person is using your account, stop using it and follow the available account security process.

These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for a specific market or game. Product availability, account features and verification requirements may change. The version published on the website at the relevant time will generally apply to the activity concerned, subject to any rights and protections provided by applicable law.